1. Information We Collect
We may collect the following types of information:
Personal Information You Provide
This may include:
- Name
- Email address
- Phone number
- Company name
- Job title
- Website URL
- Social media profile links
- Billing or payment information
- Information submitted through forms, calendars, surveys, demos, or onboarding materials
- Any other information you choose to provide
Business and Outreach Information
Because ScaleMatic provides AI-powered outbound, lead generation, research, and sales system services, we may process business contact information such as:
- Professional names
- Business email addresses
- Company names
- Job titles
- LinkedIn or public profile information
- Business websites
- Publicly available company data
- Sales engagement or campaign activity
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on pages
- Referring website
- Cookies and tracking data
- General location data based on IP address
2. How We Use Your Information
We may use your information to:
- Provide, operate, and improve our website and services
- Respond to inquiries and support requests
- Book and manage sales calls or consultations
- Deliver proposals, onboarding materials, and client communications
- Build, manage, and optimize outbound campaigns
- Research companies, markets, and business contacts
- Personalize website and email experiences
- Process payments and manage billing
- Send service updates, marketing emails, and business communications
- Analyze website traffic and campaign performance
- Protect against fraud, misuse, and security risks
- Comply with legal obligations
We do not use your information to make decisions that produce legal or similarly significant effects without appropriate review.
3. Cookies and Tracking Technologies
We may use cookies, pixels, tags, analytics tools, and similar technologies to understand how visitors use our website and to improve our marketing.
These tools may help us:
- Measure website traffic
- Understand visitor behavior
- Improve page performance
- Track conversions
- Retarget visitors with relevant ads
- Analyze campaign effectiveness
You can control cookies through your browser settings. Some website features may not work properly if cookies are disabled.
The FTC describes first-party tracking as tracking by the website you visit and third-party tracking as tracking by another company through that website.
4. How We Share Information
We do not sell your personal information in the traditional sense.
We may share information with trusted third-party service providers who help us operate our business, including:
- CRM platforms
- Email and outreach tools
- Analytics providers
- Payment processors
- Scheduling platforms
- Automation platforms
- Cloud hosting providers
- Advertising platforms
- Contractors or team members supporting fulfillment
These providers are only given access to information needed to perform their services.
We may also share information when required to:
- Comply with law
- Respond to lawful requests
- Enforce our agreements
- Protect our rights, property, users, or business
- Complete a merger, acquisition, financing, or sale of business assets
5. Third-Party Tools We May Use
ScaleMatic may use third-party tools such as CRM systems, calendar booking tools, email platforms, analytics platforms, payment processors, AI tools, automation tools, and advertising platforms.
These third-party providers may process information according to their own privacy policies. We recommend reviewing their privacy policies if you interact with those tools through our website or services.
6. AI and Automation
ScaleMatic uses AI and automation to support research, outbound messaging, lead qualification, workflow automation, reporting, and business intelligence.
We may use AI systems to process business information, public data, submitted information, campaign data, and client-provided materials.
We do not intentionally upload sensitive personal information into AI tools unless necessary to provide a requested service and only where appropriate safeguards are in place.
7. Data Retention
We keep information for as long as reasonably necessary to:
- Provide services
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
- Improve our systems and operations
When information is no longer needed, we may delete, anonymize, or archive it.
GDPR transparency standards include explaining retention periods or the criteria used to determine how long personal data is stored.
8. Data Security
We use reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, or disclosure.
However, no system is 100% secure. We cannot guarantee absolute security of information transmitted online.
The FTC advises businesses to assess what information they collect, who has access to it, and how it moves through the business when evaluating data security practices.
9. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Request restriction of certain processing
- Object to certain uses of your information
- Opt out of marketing communications
- Request a copy of your information
- Opt out of certain sharing or targeted advertising where applicable
California privacy law gives consumers rights such as access, deletion, correction, and the ability to opt out of certain uses of personal information.
To make a privacy request, contact us at: privacy@scalematic.io
We may need to verify your identity before fulfilling certain requests.
10. Email and Marketing Communications
If you submit your information, book a call, download a resource, or communicate with us, we may send you emails related to our services, offers, or business updates.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly.
Even if you unsubscribe from marketing messages, we may still send transactional or service-related communications.
11. Children's Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, contact us and we will take appropriate steps to delete it.
12. International Users
If you access our website or services from outside the United States, your information may be processed in the United States or other countries where our service providers operate.
By using our website or services, you understand that your information may be transferred and processed outside your country of residence.
13. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those third-party websites.
You should review their privacy policies before providing personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make changes, we will update the “Effective Date” at the top of this page. Your continued use of our website or services after updates means you accept the revised Privacy Policy.
15. Contact Us
For questions about this Privacy Policy or to make a privacy request, contact us at:
- ScaleMatic
- Website: https://www.scalematic.io
- Privacy: privacy@scalematic.io
- General: hello@scalematic.io
For mailing address, contact us at privacy@scalematic.io and we will respond with the appropriate point of contact.